Technical Support

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Hello! We are Here to Help!


If you have a technical question or need help with one of our products please fill out the form below to request support from a Genesis representative. We strive to answer all requests within one business day. If you have an urgent need please call us at 800 882 9980.

For any other questions please visit our Contact Page.

What seems to be the problem?
Enter your full name (2 to 3 words, letters only).
Please enter a valid email address.
Please fill in your company name.
Please fill in your company location.
Please enter a valid phone number (at least 10 digits).
Please select your equipment.
Providing a serial number will greatly help us help you. If you do not have one just enter "Do Not Have".
Please enter a serial number.
Please enter a message.